Customer Support

At Advanced Design Concepts,  Our customer support team is here to help with order discrepancies,  post-sales technical support, RMA requests and order status/tracking. Let us help you! Call
732 410-6900. You can also e-mail us at


Telephone Support

Monday to Friday:
8:30 a.m. - 5:00 p.m. EST
732 410-9831

 Before you call please have ready these items:

  • product model and serial number
  • contact name and phone number
  • brief description of the problem

Your call will be logged and responded to promptly.

E-Mail Support

Non-critical calls, questions, error message logs and any supporting information for your problem can be e-mailed. A technical support engineer will respond the same business day (next morning, if your message is received after business hours).