At Advanced Design Concepts, Our customer support team is here to help with order discrepancies, post-sales technical support, RMA requests and order status/tracking. Let us help you! Call
732 410-6900. You can also e-mail us at
Monday to Friday:
8:30 a.m. - 5:00 p.m. EST
Before you call please have ready these items:
- product model and serial number
- contact name and phone number
- brief description of the problem
Your call will be logged and responded to promptly.
Non-critical calls, questions, error message logs and any supporting information for your problem can be e-mailed. A technical support engineer will respond the same business day (next morning, if your message is received after business hours).